Laura, PR Intern, Lithuania

"I am extremely grateful for this opportunity, it was one of the best decisions of my life."

Laura, PR Intern, Lithuania

Sebastian, Light Designer, Poland

"I received a very good support. The colleagues helped me with everything."

Sebastian, Light Designer, Poland

Quentin, IT Specialist, France

"The best part was the culture. It is very interesting and beautiful."

Quentin, IT Specialist, France

Shane, Financial Assistant, UK

"I told to myself: Why not to apply, why not to have a beautiful experience?"

Shane, Financial Assistant, UK

Arba, Financial Analyst, Albanian studying in Austria

"I was involved in different types of tasks and I was trusted to execute them independently."

Arba, Financial Analyst, Albanian studying in Austria

Lucas, Startup Project Coordinator, Brazil

"I’m enjoying the work; it meets my professional and academic background."

Lucas, Startup Project Coordinator, Brazil

Keerthi, Mechanical Engineer, India

"I received more then i expected. Keep up the good work, Placement Slovakia."

Keerthi, Mechanical Engineer, India

Emanuel, Accountant Trainee, Portugal

"I put theory into practise and I got to know financial activity of a large company."

Emanuel, Accountant Trainee, Portugal

Vitor, Executive Assistant, Portugal

"Please come! Do not stay at home; rather travel, meet new people and explore Slovakia."

Vitor, Executive Assistant, Portugal

Daniel, Online Marketing Operator, Spain

"What will I miss the most? My job, probably."

Daniel, Online Marketing Operator, Spain

Miguel, Web Developer, Portugal

"I met amazing people and fall in love with a city that I did not even know few years ago."

Miguel, Web Developer, Portugal

Monica, Marketing trainee, Indian studying in Austria

"I am treated as full-time employee, which is great."

Monica, Marketing trainee, Indian studying in Austria

Vinay, Mechanical Engineer, Indian studying in Germany

"It is fun to learn new things; language and to explore new places."

Vinay, Mechanical Engineer, Indian studying in Germany

Pedro, Industrial Engineer, Portugal

"I am having a blast here!"

Pedro, Industrial Engineer, Portugal

Joao Pedro, Communication Assistant, Portugal

"My colleagues have become my friends. What can be better?"

Joao Pedro, Communication Assistant, Portugal

Pablo, Mechanical Engineer, Spain

"I like the travelling opportunities Bratislava offers."

Pablo, Mechanical Engineer, Spain

André Lagos, Project Coordinator assistant, Portugal.

“A few days after my arrival, I was already feeling like home”

André Lagos, Project Coordinator assistant, Portugal.

Tahmina Mumtaz, Junior SAP specialist, Pakistan

"I believe that this experience will enable me to follow my future endeavours in a defined way, and nourish me professionally.”

Tahmina Mumtaz, Junior SAP specialist, Pakistan

Location: Bratislava, Slovakia

Start: January 2023

Duration: 5 months minimum 

Working language: English

This internship is a part of the Placement Slovakia program organizing professional internships for foreign higher education students in Slovakia within Erasmus+ program.  All applying candidates have to be confirmed to receive an Erasmus+ learning agreement for traineeships, provided by their higher education institution covering the whole internship period.

Company profile:

This position is for a global company with a service center in Bratislava, delivering a top level customer service solutions for industry leaders worldwide. Our mission is to remain at the leading edge of innovation in this ever-changing industry. We’re always ready to diversify into new markets and capitalise on developing technologies.

Position description:

We are looking for trainees with a fluent level of Nordics languages or Dutch to strengthen our vibrant and motivated customer service team to interact with owners of some of the most innovative and stylish products in the world.

Your daily tasks:
- You will be communicating with clients through different channels such as telephone, email or social media and looking for solutions if they are experiencing difficulties with their order or device.
- As you work, you will be using leading-edge diagnostic tools and Excel to help guide clients in solving issues with their machines.
- In more extenuating circumstances you may agree and arrange a technician visit or to send additional/spare parts directly to the clients.
- You’ll be a company Ambassador by educating customers on  Technology, demonstrating a full understanding of products and brand values.

Qualifications:

- Higher Education Student or graduate
- Nordics language or Dutch C1 level, and English B1-B2 level.
- Have good computer skills and experience with MS Office
- Solution-oriented to provide the correct and best outcome for the customer.
- Ability to connect with customers, build rapport and show empathy.
- Professional, proactive, with a “can-do” attitude.
- Experience in the customer service industry and ideally in a Contact Centre environment is a plus

Knowledge and skills the trainee can learn during the internship:

You will get new knowledge about the customer service  process management in a global company. You will can get training and experience with:

- Customer Fulfilment management skills
- Time management skills
- Organizational skills
- Communication skills
- Experience from international environment

 

Benefits: 

  • Free accommodation provided,
  • Lunch allowance
  • Team buildings and social events
  • Possibility to get a Full- time employment offer after the internship
  • Support by our team before and during the internship

 

Interested candidates please apply by submitting an online application form at www.placementslovakia.com

We look forward to hearing from you!