Laura, PR Intern, Lithuania

"I am extremely grateful for this opportunity, it was one of the best decisions of my life."

Laura, PR Intern, Lithuania

Sebastian, Light Designer, Poland

"I received a very good support. The colleagues helped me with everything."

Sebastian, Light Designer, Poland

Quentin, IT Specialist, France

"The best part was the culture. It is very interesting and beautiful."

Quentin, IT Specialist, France

Shane, Financial Assistant, UK

"I told to myself: Why not to apply, why not to have a beautiful experience?"

Shane, Financial Assistant, UK

Arba, Financial Analyst, Albanian studying in Austria

"I was involved in different types of tasks and I was trusted to execute them independently."

Arba, Financial Analyst, Albanian studying in Austria

Lucas, Startup Project Coordinator, Brazil

"I’m enjoying the work; it meets my professional and academic background."

Lucas, Startup Project Coordinator, Brazil

Keerthi, Mechanical Engineer, India

"I received more then i expected. Keep up the good work, Placement Slovakia."

Keerthi, Mechanical Engineer, India

Emanuel, Accountant Trainee, Portugal

"I put theory into practise and I got to know financial activity of a large company."

Emanuel, Accountant Trainee, Portugal

Vitor, Executive Assistant, Portugal

"Please come! Do not stay at home; rather travel, meet new people and explore Slovakia."

Vitor, Executive Assistant, Portugal

Daniel, Online Marketing Operator, Spain

"What will I miss the most? My job, probably."

Daniel, Online Marketing Operator, Spain

Miguel, Web Developer, Portugal

"I met amazing people and fall in love with a city that I did not even know few years ago."

Miguel, Web Developer, Portugal

Monica, Marketing trainee, Indian studying in Austria

"I am treated as full-time employee, which is great."

Monica, Marketing trainee, Indian studying in Austria

Vinay, Mechanical Engineer, Indian studying in Germany

"It is fun to learn new things; language and to explore new places."

Vinay, Mechanical Engineer, Indian studying in Germany

Pedro, Industrial Engineer, Portugal

"I am having a blast here!"

Pedro, Industrial Engineer, Portugal

Joao Pedro, Communication Assistant, Portugal

"My colleagues have become my friends. What can be better?"

Joao Pedro, Communication Assistant, Portugal

Pablo, Mechanical Engineer, Spain

"I like the travelling opportunities Bratislava offers."

Pablo, Mechanical Engineer, Spain

André Lagos, Project Coordinator assistant, Portugal.

“A few days after my arrival, I was already feeling like home”

André Lagos, Project Coordinator assistant, Portugal.

Tahmina Mumtaz, Junior SAP specialist, Pakistan

"I believe that this experience will enable me to follow my future endeavours in a defined way, and nourish me professionally.”

Tahmina Mumtaz, Junior SAP specialist, Pakistan

Location: Bratislava, Slovakia

Start:   May - June 2024

Duration: 5 months minimum 

Working language: English + French

This internship is a part of the Placement Slovakia program organizing professional internships for foreign higher education students in Slovakia within Erasmus+ program.  All applying candidates have to be confirmed to receive an Erasmus+ learning agreement for traineeships, provided by their higher education institution covering the whole internship period.

Company profile:

This position is for a global company present in over 30 countries with a service center in Bratislava, delivering a top level customer service solutions for industry leaders worldwide. Our mission is to remain at the leading edge of innovation in this ever-changing industry. We focus on customer service, sales, and technical support solutions for clients worldwide.

Position description:

Your main tasks will include:

- Diagnostics: Solve complex technical enquiries for all products within our client range
- Connected Services: Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reporting.
- Process: Process all client requests in accordance with company processes and guidelines across all product ranges.
- Quality and Compliance: Provide superior levels of quality in all transactions with strict adherence to governing laws
- Added Value: Identify new opportunities to cross-sell and upsell without compromising the values of the company. Support new sales opportunities and provide insight solutions

Qualifications:

- Higher Education Student or graduate
- A fluent level of French (spoken and written) plus an advanced level of English.
- Well organised and able to prioritise your workload.
- A natural team player – we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.
- Passionate about giving and receiving fantastic customer service – we want you to treat every call or email as an opportunity to delight our customers.


Knowledge and skills the trainee can learn during the internship:

You will have the opportunity to gain experience working in an international team within an international contact center. Will learn skills and best practices for customer service and technical support.

Benefits: 

  • Free accommodation provided,
  • Team buildings and social events
  • Possibility to get a Full- time employment offer after the internship
  • Support by our team before and during the internship

 

Interested candidates please apply by submitting an online application form at www.placementslovakia.com

We look forward to hearing from you!